Privacy Policy

Last Updated: [Date]

1. Introduction

TOP AQUA FLOW CONTROL CO.,LTD ("we," "us," "our," or "TOP AQUA FLOW") operates the website https://www.topaquasystem.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By accessing or using our Site, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways:

a) Information You Provide to Us:
We collect information that you voluntarily provide to us when you:

• Contact us via forms, email, or phone (e.g., name, email address, phone number, company name).

• Subscribe to our newsletters or marketing materials.

• Request a quote, product information, or technical support.

• Apply for a job.

b) Information Collected Automatically:
When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Log Files: Your IP address, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Site. This helps us analyze Site traffic, improve functionality, and personalize your experience. You can control the use of cookies through your browser settings.

c) Information from Third Parties: We may receive information about you from other sources, such as business partners or publicly available materials, which we may combine with information we already have.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site.

• Respond to your inquiries, comments, or requests for information.

• Send you technical notices, updates, security alerts, and support messages.

• Send you marketing and promotional communications (you may opt-out at any time).

• Process and evaluate job applications.

• Analyze trends and user behavior to improve our Site, products, and services.

• Protect against fraudulent or illegal activity and ensure the security of our Site.

4. Legal Basis for Processing (For EEA/UK Users)

If you are from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:

• Performance of a Contract: To fulfill a contract with you or take steps at your request before entering into a contract.

• Legitimate Interests: For our legitimate business interests, provided those interests are not overridden by your rights and interests.

• Consent: Where you have given us explicit consent to process your information for a specific purpose (e.g., marketing).

• Legal Compliance: To comply with a legal obligation.

5. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us and need access to your information to carry out that work (e.g., web hosting, analytics, email delivery, customer service).

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• To Protect Rights: We may disclose information to protect and defend our rights or property, or to prevent illegal activity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing appropriate safeguards like Standard Contractual Clauses where required.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: The right to request that we erase your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

• Object to Processing: The right to object to our processing of your personal data, under certain conditions.

• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

• Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.